Privacy Policy

Student Loan Savvy™ (“Student Loan Savvy,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit studentloansavvy.com, contact us through our website, schedule a consultation, register for a webinar, subscribe to updates, purchase a service, or otherwise interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in the following ways.

Information You Provide Directly. You may choose to provide personal information when you:

• Submit a contact form or request information about our services.
• Request, schedule, purchase, or participate in a consultation, strategy session, webinar, or other service.
• Subscribe to email updates or other communications.
• Communicate with us by phone, email, text message, video conference, or other methods.
• Provide information related to student loans, repayment, forgiveness planning, education costs, income, household, tax, financial, or related planning matters.

This information may include your name, email address, phone number, mailing address, appointment details, service-selection details, message content, student-loan details, financial information you voluntarily choose to provide, and any additional information you choose to submit.

Please do not submit Social Security numbers, Federal Student Aid account credentials, account passwords, complete payment-card information, or other highly sensitive information through general website forms, email, or text message unless Student Loan Savvy has provided an appropriate secure method for doing so.

Information Collected Automatically. When you visit our website, we may automatically collect information such as pages visited, time spent on pages, device and browser information, approximate geographic location, referring website or traffic source, IP address, and interactions with website content. We use this information to improve website content, usability, security, and performance.

2. How We Use Information

We may use collected information to:

• Respond to inquiries and provide customer support.
• Schedule consultations, strategy sessions, webinars, or other services.
• Provide student-loan consulting, repayment-planning, forgiveness-planning, and educational services.
• Communicate with clients and prospective clients.
• Send service-related messages, appointment reminders, webinar details, and requested resources.
• Send marketing messages where permitted and consented to.
• Process payments and maintain business records.
• Improve website content, usability, and performance.
• Monitor website security and functionality.
• Comply with applicable legal, regulatory, professional, and contractual obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors use the site, and evaluate website performance. You can manage or block cookies through your browser settings, though some website features may not function properly if cookies are disabled.

4. Contact Forms, Scheduling, and Third-Party Tools

Student Loan Savvy may use embedded third-party tools, including GoHighLevel, scheduling platforms, payment processors, webinar platforms, and communication tools to provide contact forms, appointment scheduling, service registration, payments, and related communications.

When you submit information through a form, schedule an appointment, register for a webinar, or make a payment through an embedded tool, the information you provide may be processed by that third-party platform on behalf of Student Loan Savvy. This may include your name, email address, phone number, appointment details, message content, payment-related information, and related communication preferences.

We use this information to respond to inquiries, schedule appointments, provide requested services, manage client communications, process transactions, and follow up regarding student-loan consulting or related services.

5. Text Messaging and Communication Consent

If you provide your phone number and choose to opt in, Student Loan Savvy may send text messages related to services, appointments, webinars, resources, or promotional updates.

Student Loan Savvy may provide separate consent options for:

• Non-marketing text messages, such as appointment reminders, consultation or webinar details, service-related communications, or follow-up regarding requested resources.
• Marketing and promotional text messages, such as special offers, updates, educational-event announcements, or promotional communications.

Consent to receive marketing text messages is not required to purchase or use Student Loan Savvy services. Message frequency may vary. Message and data rates may apply.

You may opt out of text messages by replying STOP. You may request help by replying HELP.

Student Loan Savvy does not sell or share mobile opt-in information with third parties for their own marketing or promotional purposes. We may share information with service providers, messaging platforms, telecommunications providers, or other vendors as necessary to deliver messages and manage communications on our behalf.

6. How We Share Information

We do not sell personal information.

We may share information with website hosting providers, website maintenance and security providers, analytics providers, customer relationship management and communication platforms, scheduling and webinar tools, payment processors, email, SMS, or telecommunications service providers, professional advisors, and government, regulatory, or legal authorities when required by law or necessary to protect our rights.

Service providers are used to help us operate the website, manage communications, process transactions, provide services, or maintain business operations. We may also share information as part of a business transfer, such as a merger, acquisition, or sale of assets, where permitted by applicable law.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect information submitted through the website. However, no website, email, text message, form, payment processor, analytics tool, or online communication method is completely secure.

You should avoid sending highly sensitive student-loan, financial, tax, identification, or account-access information through general website forms, email, or text messages unless we have provided a secure method for doing so.

8. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and transaction records, comply with legal or professional obligations, resolve disputes, and operate our business.

Retention periods may vary depending on the type of information, the purpose for collection, and applicable legal or professional requirements.

9. Your Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitations on the use of certain personal information.

You may also disable or delete cookies through your browser settings, opt out of marketing emails using an unsubscribe link where available, opt out of text messages by replying STOP, or contact Student Loan Savvy to update or correct information you previously provided.

10. Children's Privacy and SMS Age Requirement

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

You must be 18 years of age or older to use Student Loan Savvy's SMS service.

11. Links to Third-Party Websites

Our website may include links to third-party websites or embedded third-party tools. Student Loan Savvy is not responsible for the privacy practices, security, or content of third-party websites or platforms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Student Loan Savvy™
421 Broadway, #5162
San Diego, CA 92101
Email: help@studentloansavvy.com
Phone: (619) 880-1584